What Personal Information About Customers Does ScanApp Collect?
How Does ScanApp Use My Information?
How Secure Is Information About Me?
How Does ScanApp Share My Information?
What About Cookies?
How Do I Make Choices About Receiving Interest-based Online Advertising?
How Do I Make Choices About Receiving Promotional Communications?
How Do I Access, Change or Delete My Information?
What About Links to Other Websites?
What Measure Does ScanApp Take to Safeguard Information Data in Transit?
Are Children Allowed to Use the Sites?
How Do I Contact You?
Notices and Revisions

When you use our service, we may collect and use your information, ScanApp values your personal information, this Policy describes why we collect it, how we use it, and when we share it with third parties. Furthermore, our Policy also describes the choices you can make about how we collect and use your information. We hope you read the Policy carefully, if necessary, follow the guidelines to make appropriate choice.


If you have any question regarding this Privacy Policy, please contact us at

What Personal Information About Customers Does ScanApp Collect?

When you visiting our website, installing or using our mobile apps, we may collect personal information from you, here are the types of information we gather.

Information You Give Us

You may need to provide us certain information when you signing up an account, such as your name, email address, postal address, phone number, credit card number, gender, birthday, etc. You can choose not to provide certain information, but then you might not be able to register as an user or cannot enjoy some of our services.

Automatic Information

This Site may automatically collect technical information via cookies, web beacon or other means, including:

Log Information

Device or software information, such as the configuration information provided by your mobile service, web browser, or other applications used to access our services, the version and device identifier used by your IP address and mobile device;

The information you use to search or browse when using our services, such as the search terms you are using, the URL you visit, and other information you are viewing or requesting when using our services;

Information about the mobile app and other software you have used, and the information you have used with these mobile apps and software;

information about your communication through our services, such as the number of communications that you have been communicated, as well as the communication time, data and duration;

Location Information

When you use our services through device with location-based provider, your geographic information might be collected via GPS or WiFi;

When your account contains certain of your region's information, or you upload information that shows your current or previous location;

You can choose not to share your location by turning off the location service on your device.

Information From Other Sources

We may receive your information from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide fulfillment, advertising, or other services.

Aggregated Information

We may collect and use aggregated personal information, which does not personally identify you. For example, we may calculate the percentage of our Site users who have a particular telephone area code.

How Does ScanApp Use My Information?

We may use your information to provide products and services and to support our business functions, including:

To progress and fulfill your order, to confirm your order status and shipment and to process merchandise returns;

To communicate with you and to send your information by email, postal mail, text message or other means about our products, services and promotions that we believe may be of interest to you;

To communicate with other persons using contact information you provide, when you designate another person as the recipient;

To address problems with and improve our products, brands, services and technologies, as well as to develop new products and services;

To provide you personalized services across all of our products and services;

To allow you to apply for an offer of credit from a payment card provider;

To make your shopping experience easier, more enjoyable and more efficient;

To administer and fulfill our contests and other promotions;

To help us learn more about your shopping preferences;

To prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal;

As we believe to be required or appropriate to protect the rights, property, safety and security our company, employees, customers and others;

As we believe to be required or appropriate under applicable law, to respond to requests from government authorities and to comply with legal process.

How secure Is Information About Me?

We do our best to take appropriate technical means to secure your personal information. We have in place certain physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information, for instance:

When you enter your personal information on our Site, we use firewall controls, encryption technology, and other secure mechanisms to protect your information as it is transmitted to us;

Our service partner and other agencies that use your information for our service delivery will have to confirm they comply with these or equivalent standards;

Our Privacy Policy must be reviewed annually and updated as needed.

You understand it is impossible for us to ensure that information is 100% safe due to factors beyond our controllability, but we will improve our security posture constantly to support our commitment to protecting your information.

How Does ScanApp Share My Information?

We always treat your personal information carefully and prudently. We will not share your information with third party without your consent, except in the following cases:

Our affiliates. We may share your personal information with our affiliates;

Service Provider. We may share your information with our services provides who perform services on our behalf, such us carrier, bank or payment company;

By You. You may disclose information when you post content to our Site or other public forums. Any information that you disclose through these means will become public.

Social Sharing. Your information may be disclosed in connection with your social sharing activity, such as if you log into your customer account from your social media account. By connecting your customer account and your social medial account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site's privacy policy.

We may share information about you if necessary or appropriate, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the operations, privacy, safety, property or rights of our company or others.

What About Cookies?

Cookies are pieces of information stored directly on the device that you are using. We use our own cookies to enable our systems to recognize your device and to provide certain type of features, such as Recommended for you, or other personalized advertisements.

You have right to choose whether or not to accept cookies. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the Help or Preferences menu. If you block or otherwise reject our cookies, some functions on our Site may not be available to you.

How Do I Make Choices About Receiving Interest-based Online Advertising?

We also work with third-party companies on our Site in order to provide tailored advertisements. These company may collect information over time about your activity on our Site and other site and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites or applications. These technologies and the information collect about you may also be used to track your activity across multiple devices.

To opt out of this Interest-based online advertising, please click here. Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.

How Do I Make Choices About Receiving Promotional Communications?

To provide you with a more seamless customer experience, we may use information about your purchases to email you about other products and services that we believe may be interest to you.

Nevertheless, we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can always let us know by contracting us at We will honor your request, it may take up to 10 days to process your email request.

How Do I Access, Change or Delete My Information?

You can review and change certain personal information related to your use of our services. To access your information, simply sign in to your account and you will be able to edit your personal information in your account profile.

You can also ask us to delete your personal information by contacting us at Email request to delete your personal information may take up to 30 days.

What About Links to Other Websites?

For your convenience and reference, this Site may contains links to other websites that are not under the control of us, these websites may have their own privacy policy that differ from our own. We recommend that you review the privacy policy of any site that you access through our sites.

What Measure Does ScanApp Take to Safeguard Information Data in Transit?

For the purpose of performing our business function, you acknowledge and agree that we may transmit your personal information abroad routinely, such as for fulfilling orders, processing credit card payment, analyzing data, etc.

To ensure compliance with applicable regulation, we take appropriate precautions to ensure that all information data in transit is protected, including:

Set out precautions and actions based upon the degree of sensitivity of the data and the quantity involved in accordance with the applicable industry standard;

All information data being transmitted outbound must be encrypted;

Data loss must be reported immediately to our Site manager.

Are Children Allowed to Use the Sites?

This Site is intended for use by individuals 18 years of age or older. You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian.

How Do I Contact You?

For more questions about our privacy policy, you can contact us at:

Notices and Revisions

Unless state otherwise, our current privacy policy applies to all information that we have about you and your account. Our policy may changes periodically, we may send you reminder of our notices, but you should check our Site frequently to see recent changes.

This Privacy Policy does not stand alone, but shall be read and acted upon in conjunction with ScanApp Terms of Use.